Vehicle Registration Processing
Prepare and submit vehicle registration applications to the relevant transport authority (RTO/MVD).
Ensure timely registration of all sold vehicles.
Documentation Management
Verify customer documents such as identity proof, address proof, photographs, and insurance.
Ensure all registration forms are complete and accurate.
RTO Coordination
Liaise with the Regional Transport Office (RTO) for vehicle registration, tax payment, and number plate issuance.
Track the status of registration applications and resolve any issues.
Road Tax and Fees
Calculate and process road tax, registration charges, and other statutory fees.
Ensure timely payment of government charges.
Customer Communication
Inform customers about the registration process, required documents, and expected timelines.
Respond to customer queries related to registration and ownership transfer.
Number Plate and RC Management
Coordinate the issuance of registration numbers, Registration Certificates (RC), and High-Security Registration Plates (HSRP), where applicable.
Ensure timely delivery of registration documents to customers.
Compliance
Ensure all registration activities comply with applicable motor vehicle laws and dealership policies.
Maintain confidentiality of customer information.
Record Maintenance
Maintain accurate records of vehicle registrations, tax payments, and customer documentation.
Update dealership systems with registration status.
Coordination with Internal Departments
Work closely with the Sales, Finance, Insurance, and Delivery teams to ensure smooth vehicle delivery.
Coordinate with stock and inventory teams to match chassis and engine numbers with registration documents.
Reporting
Prepare daily, weekly, and monthly registration status reports.
Report pending registrations and compliance issues to the Sales Manager.